My Vacation Haven Reviews
(Rated by 10 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.9
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.7
- Return Policy4.2
- Customer Service4.8
- Good Value4.5
- Price & Quality4.0
Recent Customer Reviews (10)
Michael Roberts
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Þórhallur Sophusson
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Ursula Kuester
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Thorsten Kohler
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Henry Mellor
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Robert Adams
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Brandy Eldarkhanov
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Ryan Norman
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Morgan Clements
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Adrian Chesley
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My Vacation Haven Pros & Cons
Pros
1
Wide selection of vacation rentals: Offers a variety of properties including large homes that can accommodate 8 to 24 guests, suitable for families or groups seeking spacious accommodations with amenities like private pools, golf carts, and grills.
2
Prime locations: Rentals are located in desirable areas such as Miramar Beach, Destin, and 30A on Florida’s Emerald Coast, providing easy access to white sand beaches, family-friendly attractions, shopping outlets like Silver Sands Premium Outlets, dining options, and outdoor activities like paddleboarding and golf.
3
Direct booking convenience: Allows customers to book directly through their website for potentially better rates or availability.
CONS
1
Customer service and cleanliness issues reported: Some guests have experienced unsanitary conditions upon arrival including soiled blankets with blood stains, filthy floors requiring cleaning by guests themselves, dirty towels left behind from previous stays.
2
Pest problems: Reports include roach infestations in kitchen cabinets and silverware drawers which were dismissed by the company as seasonal occurrences despite being unusual for the area.
3
Maintenance problems during stay: Issues such as air conditioning failures lasting multiple days without adequate resolution or compensation have been reported. Safety hazards like exposed screws causing injury were also noted without satisfactory remediation from the company.
4
Inadequate amenities and equipment condition: Complaints about broken or non-functional appliances (e.g., grills), old or limited kitchen utensils (including melted spatulas), lack of basic items such as blankets for sofa beds repeatedly requested but not provided.
5
Beach experience concerns related to external factors but impacting guest satisfaction: Guests report aggressive behavior by beach service providers who control beachfront seating areas aggressively limiting free beach access despite high rental costs; this negatively affects overall vacation enjoyment though it is not directly controlled by My Vacation Haven.
My Vacation Haven Features and Benefits
Features
Wide selection of vacation rentals
Offers a variety of properties including large homes that can accommodate 8 to 24 guests, suitable for families or groups seeking spacious accommodations with amenities like private pools, golf carts, and grills; over 140 beautifully furnished properties along the Emerald Coast including beachfront condos, golf course villas, and luxurious homes.
Prime locations
Rentals located in desirable areas such as Miramar Beach, Destin, 30A, Santa Rosa Beach, Sandestin® Golf and Beach Resort, Tops’l Beach and Racquet Resort, and South Walton, providing easy access to white sand beaches, family-friendly attractions, shopping outlets, dining, and outdoor activities.
Direct booking convenience
Allows customers to book directly through their website for potentially better rates or availability.
Full-Service Vacation Rental Management
Provides comprehensive property management services for homeowners with proactive maintenance and high standards of cleanliness, benefiting renters with quality upkeep.
24/7 Customer Support
Guests have access to a round-the-clock customer help line for assistance at any time during their stay.
Keyless Entry & Flexible Check-In/Out
All properties feature keyless entry for convenience; standard check-in at 3 pm with options for free early check-in or late check-out when available.
Complimentary Beach Gear
Each rental includes beach chairs, umbrellas, boogie boards, sand toys stored in the unit’s closet ready upon arrival.
Exclusive Discounts & Added Value Programs
Added Fun discounts worth over $1000 through partnerships with local businesses; Complimentary Beach Bonus Program offering discounted rates on future stays; military/first responder discounts.
Comfortable & Accommodating Stays
Thoughtful amenities such as initial linen/towel setup and essential supplies (trash liners, paper products) included with reservations enhance guest comfort.
Savings Opportunities
Exclusive discounts on dining, shopping, family activities like golfing or entertainment; returning guests earn 5% off base rent plus referral rewards up to $50 toward future rentals.
Personalized Guest Experience
Responsive guest relations team helps tailor vacation plans ensuring an unforgettable experience while treating guests like family.